REALIZING DIGITAL BUSINESS MODELS
From cost centers to profit centers
Everyone is talking about digital business models – but how do you get started? Empolis Service Express® provides both: the foundation and the market-ready services to generate revenue quickly and easily with your data and expertise!
Digital business models in every process step
Checklists
Maintenance, work instructions & SOPs
Empolis Checklists allow you to digitize your processes and enable your employees to efficiently carry out and document maintenance, inspections or tests at customer sites. For example, expand your business model with an automated summer inspection or defect analyses for after-sales. Use the knowledge you have gained and make it available to your employees and customers.
KNOWLEDGE PANEL
Maximize your spare parts business
If one of your products ever has a defect, it’s the perfect opportunity for your aftersales. With the Knowledge Panel, you have all the necessary information in one place. Your employees can immediately find the affected components and offer them for sale. Avoid product piracy and never miss a sales opportunity again.
SELF SERVICES
The fastest way
With Self Services, you offer assistance for customers to help themselves. Customers can solve problems 24/7 on their own. This increases customer satisfaction and reduces your ticket volume. If a quick solution to a problem is needed because critical processes would otherwise stall, customers are even happy to pay an additional fee.
Free consultation appointment
Taking off as a team
Let’s discuss together how artificial intelligence and modern knowledge management can make your service even more successful.
