Immediate help for your customer service

Due to current developments concerning the Corona virus, customer service in organizations are facing unprecedented challenges. The capability to act without being paralyzed, due to travel restrictions, social distancing, limited access and a massive increase in the number of service cases demanding equally professional maintenance and repairs, has become the biggest challenge. The contribution of every single person is what counts. Exactly for this reason, we would like to offer Empolis Service Express to all companies, free of charge and easily accessible – you just need to request it. We would like to help your customer service utilize the crisis as a chance to come out of it much stronger.


Free for up to 20 users. Valid until July 31, 2020.

2 licences for remote support via video, in order to protect your staff and yet still process incoming cases.


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Fast and easy knowledge and expertise capture with the help of templates, to utilize all available empoloyee capacities, to use time productively and wisely, and to digitalize knowledge.


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Central data access to all service documents in the knowledge portal. With help of the AI-based search functionality, employees find needed information quickly and easily.


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Fast and direct help by offering self-service for your customers and partners with role-based access to service documents in the knowledge portal and the option of generating new digital business models.


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Request information

The contract begins after signing of the contract and ends on July 31, 2021. Until July 31, 2020 special terms of termination of 14 days notice to the end of the month are valid. Following that date, a fee-based contract begins for a year for 870 Euros per month. 


Find further information about our service offering and our terms of termination in our terms and conditions. All information relevant to Empolis “Immediate help” will be sent to you after completing this form.