Top 10 Apps for Service Managers in Salesforce AppExchange
With an offering of more than 3,500 apps, Salesforce App Exchange is currently the world’s largest enterprise app store.1) In the customer service category alone, the portal comprises 340 apps. This whitepaper is your personal guide through Salesforce’s app jungle and helps you identify the service cloud extensions which support you and your service staff the most.
Learn in just 12 minutes:
- how to increase customer satisfaction with additional feedback capabilities,
- how to close service cases faster through AI-based knowledge management and,
- how to support your field service staff with optimal routing.
1) Forrester, “The Forrester New Wave™: SaaS Marketplaces, Q4 2018” 2018”